Services

Public sector consulting should not just be analysis and recommendations. We make it happen!

YOUR SUCCESS

Our consulting services focus on our clients' most critical issues and opportunities.

Our strength is grounded in years of experience in solving complex problems and implementing latest technologies and best practices. We are flexible, nimble, creative and data oriented. We bring deep, functional expertise, but also fresh approaches to large complex organizations. We are passionated about "end results" for our customers.

Testimonial

TECHNOLOGIES

Our focus centers around technologies that involve citizen contacts via different channels such as voice, mail, web, chat, text, and in-person. Through our partners, we can provide IVR, ACD, Recording, CRM, outbound calls for contact centers. We can perform document imaging, workflow, character recognition, and business process improvement. Solutions for payments, fulfillment, mailing and web interactions are available. We can also provide staff augmentation in system development, contact centers, helpdesks, and quality assurance.

We can also provide mobile applications for citizen engagement and contact.

CONSULTANTS

We specialize in identify the best fit between solutions and public sector problems and take into account any budgetary and public constraints.

Our consulants have served in the public sector and understand the unique environment. We work with partners who have experience in public sector procurement and contract implementation.

“End Results is relentless in its pursuit for the highest quality of service in program management, business process improvement, and system implementation .”

Thomas Hoey, Deputy Director